SoyMomo - Technology for kids Help Centre home page
Submit a request
Sign in
  1. SoyMomo - Technology for kids
  2. Support

Support

All about your SoyMomo.

My SoyMomo

  • How to make a call from my SoyMomo?
  • How to answer calls on my SoyMomo?
  • How to adjust (up/down) the volume on my SoyMomo?
  • How to send an SOS alert from my SoyMomo?
  • How to turn my SoyMomo on and off
  • How to charge my SoyMomo H2O?

SoyMomo's parents App

  • How to edit the name or any other information of mi SoyMomo user?
  • User App notifications
  • Geofences
  • How to add a second SoyMomo?
  • Can I link more than one user to my SoyMomo?
  • How to set the contacts on my SoyMomo?
See all 21 articles

Connectivity

  • Does SoyMomo use a SIM card?
  • Does my SoyMomo's need balance to make calls?
  • Does my SoyMomo's use data?
  • Does SoyMomo connect to Wi-Fi?
  • What coverage does SoyMomo use?
  • Recommended Carriers

GPS / Localization

  • What is the GPS precision?
  • Why isn't my SoyMomo updating its location?

FAQ

  • Why do I get a message saying the it’s disconnected?
  • How long does the battery last?
  • Why does it say, "approval pending"?
  • How to send a voice message (SoyMomo H2O only)
  • How can I send a text message?
  • Can I change the SIM carrier?
See all 16 articles
SoyMomo - Technology for kids
English (World) Deutsch Español Polski